Starting March 1, 2026, only property owners can establish new utility billing accounts in the City of Fort Lauderdale. Only accounts established after March 1, 2026, are impacted by this new ordinance; current tenant accounts remain unchanged unless service is disconnected. If service is disconnected, it can only be reestablished by the property owner. Once accounts are established by property owners, tenants can receive bills "in care of" the property owner.

Starting May 1, 2024, payments made to the City of Fort Lauderdale by credit/debit card will incur a merchant transaction fee. The fee, which is determined by the City's third-party processor, range from $1.95 to 2.95% of your payment. Payments made via reoccurring ACH, or onetime EFT will not be charged a fee. The City does not receive any portion of the fee. This is a city-wide change that will be implemented in phases, beginning with payments to Utility Billing..